UK POSTAGE
All items will be posted Royal Mail 48 hr tracked, and will be shipped within 3 days.
INTERNATIONAL SHIPPING
- Please be aware International orders may be subject to import tax charges, the store is not responsible for this.
- Items will be packed International Tracked & Signed (unless excluded and only Signed is available) and shipped asap
- Please be advised that due to current circumstances, all international orders shipped through Royal Mail are experiencing delays.
- While the usual wait time is 3-7 days, there may be instances where it takes up to 20 days or more. We appreciate your understanding and patience during this period.
- It is the buyers responsiblity to check tracking infomation regularly.
You may recieve a postal note through the door and you will have to collect the parcel at you local postal office.
You may have to contact your post office to recieve the correct infomation. - If the parcel is sent back to the store due to being incorrectly addressed, or not collected from the post office. You will only be refunded the price of the product and not the shipping cost. This is store policy and non-negotiable.
PRODUCT RETURNS - Items must be (Unopened/Unused/unworn)
- Items must still be in their original packaging with all the tags attached
- Mystery bundles/ Scoops are non- refundable, sorry!